FREQUENTLY ASKED QUESTIONS

 

Click below to see the answers to the FAQs.

REGARDING YOUR PAYMENT

 

We will have answers for the questions including:

 

1. WHAT CURRENCY CAN I USE?

 

2. WHAT PAYMENT METHOD CAN I USE?

 

3. ARE THERE ANY HANDLING FEES?

REGARDING THE SHIPMENT

 

We will have the answers for questions including:

 

1. WHAT COURIERS DO YOU USE?

 

2. HOW MUCH DOES IT COST?

 

3. WHEN WILL MY ORDERS BE SHIPPED?

 

4. HOW CAN I TRACK THE PACKAGE?

 

5. CAN I PICK UP IN HONG KONG?

 

 

REGARDING YOUR PRODUCTS & ORDERS

 

We will have answers for questions including:

 

1. ARE ALL YOUR PRODUCTS AUTHENTIC?

 

2. WHAT IS A PRE ORDER?

 

3. WHAT IS A JAPAN PROXY SERVICE?

 

4. WHAT IS THE ORDER PROCESS? HOW CAN I ORDER?

 

5. DO YOU OFFER EXCHANGE, RETURNS OR REFUND?