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FREQUENTLY ASKED QUESTIONS
Click below to see the answers to the FAQs.
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REGARDING YOUR PAYMENT
We will have answers for the questions including:
1. WHAT CURRENCY CAN I USE?
2. WHAT PAYMENT METHOD CAN I USE?
3. ARE THERE ANY HANDLING FEES?
REGARDING THE SHIPMENT
We will have the answers for questions including:
1. WHAT COURIERS DO YOU USE?
2. HOW MUCH DOES IT COST?
3. WHEN WILL MY ORDERS BE SHIPPED?
4. HOW CAN I TRACK THE PACKAGE?
5. CAN I PICK UP IN HONG KONG?
REGARDING YOUR PRODUCTS & ORDERS
We will have answers for questions including:
1. ARE ALL YOUR PRODUCTS AUTHENTIC?
2. WHAT IS A PRE ORDER?
3. WHAT IS A JAPAN PROXY SERVICE?
4. WHAT IS THE ORDER PROCESS? HOW CAN I ORDER?
5. DO YOU OFFER EXCHANGE, RETURNS OR REFUND?
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